FAQ’s

How long will it take for my order to arrive?

 

We aim to deliver your order within 2–3 business days across the UAE. Delivery times may vary depending on your location and order processing requirements. You will receive updates regarding your order as it is processed and shipped.

 

What Payment methods do you accept?


We currently offer Cash on Delivery (COD) for your convenience. You can pay for your order in cash when it arrives at your delivery address.

 

Can I change or cancel my order after placing it?

 

Once an order is placed, we begin processing it immediately. While we cannot guarantee changes or cancellations, please reach out to our customer service team as soon as possible, and we will do our best to accommodate your request.

 

Do you ship internationally?

 

Currently, we deliver exclusively within the United Arab Emirates (UAE). Unfortunately, we do not offer international shipping at this time.

 

What should I do if my order arrives damaged?

 

If your order arrives damaged, please contact our customer support team within 48 hours of receiving your package. We will assist you with a replacement or a refund.  

 

How can I contact customer service?

 

You can reach our customer service team via email or by using our live chat feature on the website. We are here to help with any questions or concerns you may have!